Partnering with us provides NHS Trusts, Integrated Care Systems (ICSs), Integrated Care Boards (ICBs), and local organisations with a proven pathway to embed personalised conversations and health coaching skills throughout your workforce, key priorities within the NHS Fit for the Future agenda.

With extensive experience collaborating across the South-West of England, we specialise in supporting health and care systems to spread and scale evidence-based training programmes that enhance personalised care at every level.

Our tailored training empowers staff to engage patients in meaningful, person-centred conversations that foster shared decision-making, improving patient experience and supporting better clinical outcomes. By strengthening these skills across neighbourhood teams and wider care pathways, organisations can expect tangible benefits, including reduced avoidable hospital admissions, fewer unnecessary follow-ups, and improved patient self-management, especially for those living with long-term conditions.

Beyond patient outcomes, our approach significantly contributes to staff wellbeing by boosting confidence, reducing burnout, and promoting a more rewarding, collaborative working environment.

We take a collaborative, practical approach to implementation, working alongside local teams to ensure training is relevant, scalable, and aligned with existing priorities. Our aim is to support sustainable change that strengthens personalised care delivery across services.