Courses

Our Personalised Conversations and Health Coaching Skills programmes are fully accredited by the Personalised Care Institute (PCI), meeting their rigorous standards for health coaching education. This accreditation confirms that our courses provide the quality, content, and learner outcomes required for professional development and recognition within the UK health and care sector.

Throughout the courses, learners engage in reflective practice, peer feedback, and practical skill demonstrations to consolidate their learning and demonstrate competence. Participants receive ongoing tutor support and constructive feedback to enhance skill development and confidence.

Two-day (Foundation)

Personalised Conversations and Health Coaching Skills

Duration: 16 hours (4 half-days over 4 weeks, online via MS Teams/Zoom)

  • This 2-day foundation course is suitable for Health and Wellbeing Coaches, Social Prescribers, Care Co-ordinators, and other frontline roles in Primary Care Networks (PCNs), neighbourhood teams, and the voluntary/community sector, as well as anyone working in health and care who supports people to improve their health and wellbeing. 

    You will develop coaching skills that empower people to take greater control of their health and wellbeing by learning how to personalise your support. The course is grounded in personalised care principles and supports prevention, self-management, and improved patient experience. 

  • By the end of this course, you will be able to:

    • Understand the principles, roles, benefits, and impact of personalised care.

    • Recognise the wider social determinants of health and their effect on individual wellbeing.

    • Apply core health coaching principles, strategies, skills, and behaviour change techniques.

    • Identify a person’s values, motivations, and self-efficacy through health coaching skills.

    • Build trust and rapport while managing expectations effectively.

    • Identify opportunities to integrate health coaching within your daily practice.

    • Adapt conversations to suit a person’s capability, motivation, opportunity, and readiness for change, grounded in behaviour change theory.

    • Tailor your approach to meet individual needs with a focus on equity, equality, and inclusion.

    • Recognise strengths and barriers to change and work constructively with resistance and challenge.

    • Demonstrate your growing skills with practical exercises and reflective practice throughout the course.

    • PCI Accredited Personalised Care Institute certification 

    • Interactive learning with skills practice and reflection 

    • Facilitated by supportive, knowledgeable, and passionate facilitators committed to guiding and inspiring your learning journey 

    • Interactive and supportive learning environment 

    • Workbook provided to all participants 

    • Meeting links sent one week before the course begins 

    • Health and Wellbeing Coaches (required as Part 1 of the 4-day accredited programme) 

    • Social Prescribing Link Workers and Care Co-ordinators (recommended during role induction) 

    • Anyone working across health, care, community, or voluntary sectors – Ideal for those seeking to develop personalised care and health coaching skills as part of their Continuing Professional Development (CPD). 

Four-day (Advanced)

Personalised Health and Wellbeing Coaching

Duration: 16 hours (4 half-days over 4 weeks, online via MS Teams/Zoom)

  • Delivered over a minimum of 8 weeks, this course combines the 2-day Foundation and 2-day Advanced modules into one comprehensive learning journey. Learners may choose to complete both parts together or begin with the Foundation and progress to the Advanced module within 6 months creating a flexible skills escalator that supports real-world integration and reflection between modules. 

    You will gain a full range of core and advanced health coaching skills, enabling you to facilitate high-quality personalised conversations that support prevention, self-management, and long-term wellbeing.  

  • By the end of this course, you will be able to: 

    • Understand the principles, roles, and impact of personalised care 

    • Recognise the wider/social determinants of health and how they influence an individual’s wellbeing, self-management 

    • Apply core health coaching approaches and behaviour change techniques 

    • Identify individual motivations, values, and barriers to change 

    • Work effectively with resistance and challenge, and level of activation using person-centred communication strategies 

    • Build trust and manage expectations, clear boundaries, and awareness of safeguarding responsibilities 

    • Tailor conversations to suit each person's readiness, and level of activation adapting your approach to support meaningful, sustainable change 

    • Explore equality, equity, inclusion in your coaching practice, ensuring that all individuals feel respected, understood, and supported 

    • Demonstrate skills development through practical coaching exercises, peer feedback, and ongoing reflective learning. 

    • Apply advanced health coaching techniques to enable deeper, more meaningful personalised conversations 

    • Use the TGROW model, Motivational Interviewing, and Solutions Focused Coaching to confidently support behaviour change 

    • Tailor coaching approaches to meet individual levels of readiness, complexity, and capacity 

    • Recognise and respond to biopsychosocial factors that influence health and wellbeing 

    • Apply principles of trauma-informed care to create psychologically safe, compassionate coaching relationships 

    • Handle resistance constructively while maintaining trust and engagement 

    • Consider coaching conversations with insights from CBT 

    • Demonstrate reflective practice and actively engage in peer feedback 

    • Full PCI-accredited qualification (Foundation + Advanced) 

    • Delivered live online by expert facilitators  

    • Interactive sessions with skills practice, reflection, and peer feedback 

    • Comprehensive workbook provided 

    • Flexible scheduling: complete all 4 days together or in two parts 

    • Designed to embed learning between modules through practice and reflection 

  • This course is essential for Health and Wellbeing Coaches working under the Additional Roles Reimbursement Scheme (ARRS) who require full 4-day PCI-accredited training. It’s also highly beneficial for: 

    • Social Prescribing Link Workers 

    • Care Coordinators 

    • Frontline professionals from health and care services, PCNs, neighbourhood teams, community and VCSE organisations, as well as all individuals involved in supporting behaviour change. 

Pathway to Accreditation for Health and Wellbeing Coaches 


To become a fully accredited Health and Wellbeing Coach, you must complete: 

  • Part 1: 2-day Foundation Course 

  • Part 2: 2-day Advanced Personalised Health and Wellbeing Coaching Course 

Flexible scheduling to suit your personal and organisational needs. 

Duration: 32 hours (8 half-days over 8 weeks, online via MS Teams/Zoom)